Legal
Privacy policy
How One Button Systems collects, uses and protects your personal information under POPIA.
Last updated: [date — placeholder]
This policy explains how One Button Systems (“we”) handles personal information collected through this website, in line with the Protection of Personal Information Act, 2013 (POPIA).
Who is responsible
The responsible party is [registered company name — placeholder], trading as One Button Systems, South Africa. Information Officer: [name — placeholder].
To ask about your information, use our contact form.
What we collect
When you send a message through our contact form we collect your name, email address and, if you choose to give them, your contact number and company name, along with the type of service you are interested in and anything you write in your message.
How we use it
We use your details only to respond to your enquiry and, if you become a client, to provide our services. We do not sell your information or use it for unrelated marketing.
Where it goes
Enquiries are stored on our website’s server at our web host, SmarterASP.NET, and emailed to our mailbox on Microsoft 365, sometimes through an email delivery service. These providers may store data outside South Africa under appropriate safeguards.
How long we keep it
Enquiries stored on our website are deleted automatically after 12 months. We keep enquiry emails for as long as needed to respond and for reasonable follow-up, then delete them.
Your rights
You can ask to see, correct or delete the personal information we hold about you by contacting us (see “Who is responsible” above). You may also lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.